PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE ONLINE ORDERING SYSTEM
Welcome to Heera Indian Restaurants online ordering system, managed by GrubDirect. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with any part of these terms and conditions, you must not use our website.
1.1. HeeraIndian Restaurant reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website.
1.2. The online ordering system is managed by GrubDirect on behalf of Heera Indian Restaurant.
1.3. By placing an order through our online system, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
2.1. Orders can be placed through our website at any time. However, preparation and delivery/pick-up times are subject to our restaurant’s operating hours.
2.2. Once an order is placed, you will receive a confirmation email or SMS. If you do not receive a confirmation, please contact the restaurant directly.
2.3. Heera Restaurant reserves the right to refuse any order. If your order is refused, you will be notified and any payment made will be refunded.
3.1. All prices are listed in local currency and are inclusive of applicable taxes.
3.2. Prices and availability of items are subject to change without notice.
3.3. Payment for orders can be made through the online payment system provided by GrubDirect. Accepted payment methods will be displayed during the checkout process.
4.1. Delivery and pick-up options will be available as per the restaurant’s policy and operating hours.
4.2. Estimated delivery and pick-up times are provided as a guideline only. Heera Indian Restaurant will not be liable for any delays.
4.3. Delivery may be restricted to certain areas. Please check if your location is within our delivery range before placing an order.
5.1. Orders can be cancelled within a specified time frame, as indicated on our website. Please contact the restaurant directly to cancel an order.
5.2. Refunds for cancelled orders will be processed in accordance with our cancellation policy. Refunds may take several business days to process, depending on your payment method.
5.3. In the event of any issues with your order (e.g., incorrect items, missing items), please contact the restaurant immediately. We will make every effort to resolve the issue to your satisfaction.
6.1. Customers are responsible for ensuring that they have provided accurate information regarding any allergies or dietary requirements when placing an order.
6.2. Heera Indian Restaurant will not be liable for any adverse reactions caused by the consumption of our food.
7.1. Your personal information will be handled in accordance with our Privacy Policy. By using our website and placing an order, you consent to the collection and use of your information as described in the Privacy Policy.
8.1. All content on the website, including text, graphics, logos, and images, is the property of Heera Restaurant or its licensors and is protected by applicable copyright laws.
8.2. You may not reproduce, distribute, or use any content from the website without the express written consent of Heera Restaurant.
9.1. To the maximum extent permitted by law, Heera Indian Restaurant and GrubDirect will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the online ordering system.
10.1. These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Heera Indian Restaurant operates.
10.2. Any disputes arising from these terms and conditions or your use of the website shall be resolved in the courts of the jurisdiction in which Heera Indian Restaurant operates.
If you have any questions about these terms and conditions, please contact Heera Indian Restaurant at:
14-16 Porterfield Rd, Renfrew PA4 8HJ
📞 0141 886 3222
📧 heerarenfrew@gmail.com
Ensure a seamless dining experience by reserving your table in advance. Whether it’s a special occasion or a casual meal, we’re ready to serve you the best Indian cuisine.
A family establishment where we have retained a very high standard of food hygiene. Since 1974,
our quality of food, generous portions with very reasonable prices, friendly service and homely atmosphere.
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